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B.E.S.T.

Over 450 Computer Troubleshooters franchisees worldwide have combined their experience and expertise to create our new Business Enhanced Support Technology program (B.E.S.T). With our access to industry-leading monitoring tools and best practice guidelines, we can now respond to many issues before you even know there is a problem.


The best part of our relationship with Computer Troubleshooters is that we don’t see enough of them - this is a compliment. The reliability provided is exceptional and monitoring is done from their office. We would not consider another computer contractor to work on our system/network.
- B.E.S.T. Customer in Klang, Selangor

We are so confident of the benefits of this program that we even offer the world’s first true No-Downtime-Guarantee* on our top plans, which pays you RM100 for every hour that your computers are down. It’s a fact that most computer technicians only get paid when your computers are down and their income relies on you having problems. We only get paid when your computers are up. Which of us do you think is really more likely to work to keep your systems problem-free?

We believe that this program can have an immediate, real, measurable impact on the reliability of your computer systems. It may not be right for you, but we’re looking for a select group of businesses who rely on computers and are tired of paying large, unexpected bills every time their systems crash. If you are wondering if it’s worth investigating our B.E.S.T. program, consider the following questions:

  • How long can your business operate without your computers?
  • How sure are you that, in the event of a problem, all of your information is protected and secure?
  • Are you confident that you could survive a large systems failure or data loss?
  • Are you spending too much of your valuable time trying to manage your I.T.?

Once trouble-free computing is a reality for your business (and it can be) we want to help you improve your business success by looking at additional technology solutions from our extensive partnerships and library of technology solutions. We’ll work with you to see if new solutions like Voice-over-IP Telephony, Electronic Document Management, or Search Engine Optimization for your website make sense for you.

“The amount of time our internal staff spend on resolving computer problems has decreased significantly, resulting in increased ability of staff to focus on meeting needs of our clients. Computer Troubleshooters keeps current on changes in technology, and can offer us good advice on products and our needs, as well as advising us on the need to upgrade our system. They have also assisted us in purchasing products at a very competitive price. I trust them to give us IT advice that is sound and that is in line with our budget.” - B.E.S.T. Customer in Kepong, Kuala Lumpur

* Some restrictions and conditions apply.

Ready to Bring Your Business to New Level?

Just give us a call at (03) 77822755.

You can also use the Contact Us page or sent us a Service Request, we would be happy to meet with you to see if our systems are a good fit for your business.

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20-2 • Jalan PJS 3/48 • Sri Manja Square One • 46100 Petaling Jaya • Selangor • Malaysia • (03) 77822755
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